Account Project and Change Lead

Job Description

Level: Master
Location: 50 % Onsite in Munich Germany with Travel up to 75% ( Looking only for German citizens )
Languages: German, English required

• IT Experience > 15 years
• PM Experience > 15 years
• Proven records of client expectations management and direct client negotiations > 10 years
• Proven record in managing portfolio, programs and projects
• Direct customer facing
• PMP / Prince 2 certification is a mandate for this role

Overall description: The APL has overall accountability for project delivery across a specific client or portfolio of clients.

Note:
The APL is a key stakeholder during the solutioning and proposal phases and assumes full responsibility for project delivery upon formal client acceptance and funding arrangements.
The focus of this role is to retain existing business and contribute to new business opportunities based upon credibility established through consistent, successful project delivery. As a partner to the Account Delivery Leader (ADL) and a trusted advisor to the client, the role also fosters incremental revenue opportunities based on their knowledge of company’s offerings and the client’s business and operations.

• The role ensures that cost and delivery activities including governance, project financials, scope, and resourcing are aligned with GPDO requirements. The role is also responsible for project profitability and demand forecasting. Acts as the single Project Delivery interface to company’s Account Leadership and the Client
• Acts as the point of contact to the extended team (SRM, Solutioning, Build teams)
• Responsible for day to day delivery of the project portfolio on the account
• Manages resourcing (people and services) to deliver the project portfolio
• Partners with Account Leadership to achieve the account sell and bill target
• Governs the portfolio and operates the defined escalation process
• Ensures compliance with the standard PM processes and tools across project services
• Supports and drives project delivery productivity improvement programs

Skills:
PMP certified; strong leadership skills and people acumen, in-depth and comprehensive understanding of the critical business success factors, broad understanding of the vast range of IT operations and company’s service offerings, demonstrates an in-depth knowledge of key project management operational policies, processes and methodologies, excellent financial acumen.

Aerospace Area specifics:
Responsible for driving the innovation projects, responsible for driving complex service request implementations with tight cooperation with the delivery team, very strong customer communication focus with 30+ stakeholders around the globe, complete understanding of company’s EUWS (End User Workplace Services) portfolio, deep knowledge in both waterfall and Agile project management methodologies (including usage of Jira tool), extremely responsive regardless of travel or any other occupancy (approval required within 1 business day for every proposals, even for highly complex ones), working under extremely high time-pressure in each areas.